Overview
Welcome to Carefully Carved. By placing an order with us, you agree to the following Terms & Conditions. These terms apply to all purchases, custom orders, and interactions with our brand.
Orders & Delivery
At Carefully Carved, we strive to make shipping and delivery as smooth as possible.
Orders are processed after confirmation.
Delivery typically takes 10–15 working days.
Delivery times may vary depending on location, demand, or custom work requirements.
We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Handmade Products
All our products are handmade and crafted with care.
Slight variations in color, texture, or engraving may occur.
These variations are not defects but part of the uniqueness of handmade items.
Custom or personalized items cannot be exactly replicated.
Privacy Policy
Information We Collect
We may collect personal information such as:
Name
Phone number
Address
Email address
This information is collected when you place an order, request customization, or contact us.
How We Use Your Information
Your data is used to:
Process and fulfill orders
Provide custom engraving services
Arrange delivery
Offer customer support
Communicate updates or respond to inquiries
Data Protection
We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is handled securely and accessed only when necessary.
Sharing of Information
We do not sell or trade your personal information.
Your data may only be shared with trusted third parties (such as shipping providers) strictly for order fulfillment purposes.
Customer Rights
You have the right to:
Access your personal data
Request corrections
Request deletion of your data
Cookies & Online Data
If you interact with us online, limited data (such as browsing behavior) may be collected to improve your experience.
Policy Updates
Carefully Carved reserves the right to update this policy at any time. Any changes will be communicated clearly through our platforms.
Returns & Refunds
Returns are accepted within 7 business days of receiving your order.
Items must be unused and in original condition.
Refunds are issued excluding original shipping fees.
Customers are responsible for return shipping costs.
How to Request a Return
To request a return, email:
customer.service@carefullycarved.com
(Use the same email associated with your order)
Once approved, you will receive the return address.
Refund Processing
Refunds are processed within 1–6 business days after inspection of the returned item.
Refunds are issued via the original payment method.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately so we can resolve the issue promptly.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
customer.service@carefullycarved.com